In order to conserve the heritage in its original condition, the house is always visited with special shoe covers, provided by the Casa Museu Amatller. Access with high heels is not permitted. It is also forbidden to touch the heritage elements of the house, such as decorations or furniture.
The house can also not be accessed with walking sticks or crutches in order to preserve the flooring. In these cases, and if the visitor so wishes, the museum house will always provide a wheelchair for the visit.